Not that this is news to anyone reading this, but wow.
So I fired Verizon and got a cablemodem instead. I therefore had to return the DSL modem that Verizon had given us. They sent a prepaid UPS label, so that I could just stick the device in a box and ship it out. Simultaneously, I ordered Vonage so as to be able to fire Verizon more completely. The vonage device arrived before I had a chance to ship the DSL modem.
In a fit of stupidity, I put the wrong piece of consumer electronics in the return box to Verizon. Sent them my VoIP machine instead. Dumb dumb dumb.
On the phone with their shipping people, we all had a good laugh about it. They’ll send it back when they receive it.
Gah.
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