Man, I answer a couple of support questions and all of a sudden they’re all like “OMFG, you’re really, really answering mail right now! We have a bunch of totally new feature requests that we’re going to phrase as bug reports in the hope that you’ll spend the whole day rewriting major portions of your code to address them! Please please please please please?”
It’s nice to be loved, and it’s nice to know that people actually use this stuff … but I sometimes see the wisdom in just letting the phone ring until it stops.
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